Meet Our Opticians

Robert Bouchard

Robert Bouchard, our Optical Manager, has over 20 years experience in the optical field.  He has been board certified since 1990, and held the elite status of advanced optical certification since 2000.  Robert is one of only a handful of Opticians in Pennsylvania to meet the rigorous standards necessary to qualify for National Advanced Certification.  Additionally, he has taught Optics and Optical Dispensing at the college level.  Robert’s work experience entails a wide range of management and dispensing experience from small eyewear boutiques to large Ophthalmology practices. Prior to joining our practice in May 2009, Robert managed one of the largest eyewear manufacturing facilities in the country.

Lindsay Hansell

Lindsay Lockbaum brings a warm personality and energetic approach to our optical department. Prior to joining our practice, she worked for a large optical laboratory in Pennsylvania. Lindsay is board-certified with the American Board of Opticianry (ABO). Lindsay’s experience, caring approach, and ability to assist patients in the selection of their new eyewear are vital components of our optical department.

Dale Lucas

Dale Lucas worked as an optician in our practice several years ago before taking time off to raise her two daughters.  Over the course of her twenty-five year career, Dale has worked in both retail eyewear and private practice optometry and ophthalmology settings.  We were very excited to have Dale rejoin our team in 2018.  She uses her experience to provide a high level of personalized optical care.

Thomas Radick

Thom is a Board Certified optician since 1993 and brings over 30 years of optical experience to the practice.  In his career, he has worked as an optical lab manager as well as store manager, including several years at the Optical Shop at Wills Eye Hospital.

His calm and helpful demeanor has been key to his ability to prioritize patient care and customer service.  He takes pride in making sure his patients get the best treatment possible.

Megan Rufo

Prior to joining our practice, Megan worked for three years with a private optical practice in Pennsylvania.  She brings experience and a warm, caring approach to our optical department.  Megan supports our patients in both the West Chester and Exton offices.

Cassandra Shad

Cassandra’s diverse background brings a new outlook to our practice to help exceed our patients’ needs. She has worked and managed in retail optical and private practice in Pennsylvania and Delaware for over 15 years. American Board of Optometry certified and has attended a mission trip with the Lion’s Club working with children from the inner city of Richmond, Virginia. Cassandra takes pride in educating the customer to help uncover their needs and enjoy the overall patient experience.  She resides in Delaware with her husband Christopher, of 25 years, two grown kids, Benjamin and Miranda.

Marisa Williams

Marisa provides excellent optical service at our West Chester and Exton office locations.  She excitedly joined our team of opticians in 2017 and will continue to assist patients with their optical needs.  Before joining our practice, Marisa managed several optical stores in the King of Prussia and Plymouth Meetings area.  With her husband, Jason, her home life in Honey Brook is wonderfully hectic raising their three young children Caroline, Michael and Sarah.